Your appointment is reserved exclusively for you. We kindly ask for 24 hours’ notice for any cancellation or rescheduling.

Cancellations made with less than 24 hours’ notice will incur a 50% late-cancellation fee.
A 100% no-show / no-call fee will be charged for any missed appointment without notice.

Arriving late affects the quality of your service and all appointments after yours. If you arrive late, we cannot guarantee the fullness or retention of your lash set. If you are more than 15 minutes late, we may shorten your service, apply a $40 late fee, or decline the appointment.

Any outstanding balances—including no-show fees, late-cancellation fees, or unpaid charges—must be cleared before future appointments can be booked. We reserve the right to cancel unconfirmed appointments without notice.